PozStar
PozStar Q1 GNSS Receiver – High-Precision RTK with IMU Dead Reckoning (DR) Function
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PozStar Q1 GNSS Rover Set with IMU and DR function ensures high-precision positioning in challenging environments like urban canyons and tunnels. Built for reliability with a rugged aluminum housing and real-time Web UI control.
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Quick worldwide shipping with trusted carriers
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Multiple safe payment options for peace of mind
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Professional advice to choose the right equipment
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24/7 premium customer assistance
Product Information
Shipping:
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Origin: We fulfill orders from our global logistics network / production centers.
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Typical delivery times:
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US & EU: 7–12 business days
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Global: 10–15 business days
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Tracking: Every shipment includes end-to-end tracking.
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Duties & taxes: Calculated at checkout where available, or payable upon import per local rules.
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Dispatch time: Usually 1–3 business days after order confirmation (we’ll notify you if an item needs extra prep).
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Partial shipments: If a multi-item order is ready in stages, we may ship available items first.
Returns:
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Return window: 14 days from delivery for unused items in original packaging (exceptions: consumables and custom builds).
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Return address: We’ll provide a regional return address when you open an RMA (US or EU where applicable).
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Refunds: Processed within 5–7 business days after inspection.
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Exchanges: Fast replacement dispatch once the RMA is approved.
Warranty & Service:
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Coverage: All instruments include manufacturer warranty.
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Support: Remote onboarding (setup call + quick-start materials) and priority email support.
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Repairs & calibration: We coordinate with authorized service partners as needed.
Support
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Manufacturer warranty: All instruments include official warranty per brand policy.
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Remote onboarding: We help you get started—video call + setup checklist + quick-start PDF.
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Technical support: Priority email response; diagnostic help for connectivity, firmware, and workflows.
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Repairs & calibration: We route service through authorized partners; we’ll coordinate logistics and keep you updated.
FAQ
Q: Where are you located?
A: Metricop is a specialized online store registered in the US & EU. We ship globally with tracking.
Q: Where do you ship from?
A: From our global logistics network / production centers. Typical delivery for US/EU is 7–12 business days (global 10–15).
Q: Do you offer warranty?
A: Yes - manufacturer warranty on all instruments. We also provide remote onboarding and coordinate service with authorized partners.
Q: How do returns work?
A: Start an RMA within 14 days of delivery. We’ll provide a regional return address (US/EU where applicable).
Q: Can I get a formal quote?
A: Yes - use Request for Quote. We typically reply within 2 business hours.
Q: Payment methods?
A: Major cards and bank transfer. For business purchases we provide tax-compliant invoices.
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