Stainless Steel Adapter with Swiss and M8 Thread

Shipping Policy

What are the shipping options available for my order?

We offer standard shipping options for all orders. Additionally, standard shipping for our products is free of charge.

How long does it take for my order to be delivered?

• Domestic Shipping (US): Standard shipping typically takes 4-7 business days.
• International Shipping: Delivery times vary depending on the destination country and customs regulations. Please allow 10-20 business days for international orders.

What carriers do you use for shipping?
We work with reliable carriers such as DHL or UPS, to ensure timely and efficient delivery.

What happens if my order is lost or damaged during shipping?
We take great care in packaging our products to ensure they arrive in perfect condition. In the unlikely event your order is lost or damaged in transit, please contact our customer service team immediately at sales@metricop.com. We will work with the carrier to resolve the issue and may offer a replacement or refund, depending on the situation.

Can I change my shipping address after my order has been placed?
Shipping addresses cannot be changed after an order has been placed. Please double-check your shipping address before completing your order to avoid delivery issues.

What should I know about customs duties and taxes for international orders?
For international orders, customers are responsible for any applicable customs duties, taxes, or fees required by the destination country. These costs are not included in the product price or shipping charges.

Returns and Exchanges Policy

What is your policy for returns and exchanges?
We accept returns and exchanges within 30 days of purchase. To initiate a return or exchange, please contact our customer service team at sales@metricop.com. Returned items must be unused, in their original packaging, and accompanied by proof of purchase.

Are there exceptions for returns?

• Items damaged due to customer mishandling are not eligible for return or exchange.
• Customized or personalized products cannot be returned unless defective.

Order Cancellation Policy

Can I cancel my order?
Yes, orders can be canceled as long as they have not yet been shipped. If you wish to cancel your order, please contact our customer service team as soon as possible. Once the order is shipped, it cannot be canceled, but you may request a return after delivery following our returns policy.

If you need further assistance, feel free to contact us at sales@metricop.com.